State Roads PRE PURCHASE MOTOR CAR VEHICLE INSPECTION SERVICE Sydney Melbourne Brisbane.

02/03/2009

Theo, thank you very much for the very thorough and comprehensive check.

You save me from a disaster

Regards John

From: Nicole Taylor

Sent: Thursday, November 13, 2008 11:07 PM

Hi Jo,

I just wanted to thank you very much for the State Roads pre purchase inspection. This is the first car I have bought all by myself (I'm only 45). I felt confident and pleased as punch with my choice once I had the report.
The inspector was punctual, and even picking up the keys for the car and then returning them was done willingly and professionally. He communicated the state of the car in terms I could understand, and was clearly satisfied in his job.

Thanks. Great service.

SEPTEMBER 2008
Maybe the RACQ should take a leaf out of your book when it comes to flexibility around customer’s requirements, as they were unable to provide the service (emailed report) that I required. I would like to mention that they had a cheaper rate, I guess it just goes to show customers are willing to pay that little bit extra for the service they require.

Dear Stateroads,

Twice I have used your service and both times I've been been amazed and impressed with both the detailed reports and advice supplied by stateroads inspectors. A very professional service and I would strongly recommend this service to anyone buying a car. I can't praise you enough while telling my friends about you. Thanks for saving me thousands in repairs.

A very happy and relieved,

Jonathon King (15/07/2008)

Dear Wim

As I probably originally mentioned State Roads was referred to me by a client and although initially reluctant to book a vehicle inspection with a company I was not familiar with, after speaking with you initially on the phone whereby you confidently answered all my general enquiries, i felt confident and comfortable in booking the vehicle inspection with you. I would like to commend you on your exceptional customer service and found that not only was I provided with a detailed report but found that it was extremely helpful to have the personalised service of being able to speak with you directly on the phone after the vehicle inspection. I would definitely refer and recommend State Roads.

To whom it may concern.

We had a car checked to today in Melbourne by one of your inspectors, Paul Bell.

I just wanted to pass on the fact that he did a very thorough job and was a very pleasant and patient person to deal with, answering all my questions.

Thank you State Roads.

Nic B.

Hi State Roads
>
> I was recommended by a friend about your great service and thought why
> not try it out, because I have only ever been using NRMA. I was very
> pleased that you were able to check the car within the day that I called
> and it sped up the process of me buying the car.
> I would like to say thank you very much for the inspection - it is
> greatly appreciated. A great thank you to Ken (from Sydney) who was very
> very helpful, knowledgeable, prompt, polite and great in explaining to
> me what was needed in fixing the car. This helped me organise a better
> deal with the person selling the car which worked out perfectly.
>
> The report was very easy to understand and I was very happy with the
> results. I will be telling my friends and family about how wonderful you
> guys are.
>
> Many Thanks,
> Tracy Y
> 30/8/07

To State Roads Manager,

this is a letter of appreciation and acknowledgement of your Eastern Suburbs Mechanic Theo.

Buying a second hand vehicle has its challenges. Theo was excellent and for us, god sent.

I would just like to say thank you for a wonderful service that you provide.
I would also like to thank Jim for being very professional on time and very nice to talk to.
I am very impressed with the service all round and i will be telling all my friends about your service.

Just a quick note to thank Rick for his very thorough check on (our now) Mitsubishi Magna and his very kind service. I appreciated his help in explaining the report to me in a clear and informative manner which was important to me as I have limited knowledge in this field. I have no hesitation and certainly will be recommending Melbourne Auto Check.

Recently I had the pleasure of using your company's service to check my new car prior to purchasing it.
I was very impressed with the quality of assessment and professional, friendly and prompt service. The advice provided was useful and aided my decision to buy the car, reassuring me in me decision.

Could you please especially pass on my thanks to Theo, who completed the check. I would like to reiterate my appreciation of the thorough and personable service. In the past, I have used the RACV service and now believe yours is above and beyond what they offer.

I will not hesitate in recommending you to family and friends.

We would like to pass on our thanks to Theo for his outstanding customer service.

We are greatly impressed with the inspection report provided by Theo regarding the used car we have bought.
I have been present at inspections done by other companies such as RACQ and NRMA but found Theo's to be more comprehensive and his manner friendly and polite. As I am not 'mechanically-literate' Theo explained his findings in such a way that even I could understand! I was even able to go home to hubby and relay what Theo had told me without getting confused between the tyres and head casket.

Overall we are just so impressed with your company and Theo - prompt, reliable, polite, thorough and your rates are very reasonable.

Well done - it was such a change to deal with a Gold Coast company that really does seem to care. We will be recommending your services and Theo to everyone and anyone!

I was worried about my purchase on a 1992 RX7. It is a rotary engine and not many people know a whole deal about rotaries.

Every time I'd think about purchasing a motor vehicle I'd first call NRMA and get an inspection.

I was referred to you by the dealer and I was pleasantly surprised that you offer a 5 page detailed report, instead of a 2 page summary that NRMA provide. Also you do guaranteed laser paint readings to see how much body work the car has had which I think is amazing.

Just want to thank the inspector Jason who came out to have a look at the car, and afterwards spoke to me on the phone with his recommendation.

He was very helpful and knowledgeable. He knew his way around a rotary engine and recommended some repairs which the dealer will take care of thanks to you.

There is nothing better for a man, than that he should eat and drink, and that he should make his soul enjoy good in his labour. This also I saw, that it was from the hand of God.


Free Live Chat Software	02/03/2009 Theo, thank you very much for the very thorough and comprehensive check. You save me from a disaster Regards John From: Nicole Taylor Sent: Thursday, November 13, 2008 11:07 PM Hi Jo, I just wanted to thank you very much for the State Roads pre purchase inspection. This is the first car I have bought all by myself (I'm only 45). I felt confident and pleased as punch with my choice once I had the report. The inspector was punctual, and even picking up the keys for the car and then returning them was done willingly and professionally. He communicated the state of the car in terms I could understand, and was clearly satisfied in his job. Thanks. Great service. SEPTEMBER 2008 Maybe the RACQ should take a leaf out of your book when it comes to flexibility around customer’s requirements, as they were unable to provide the service (emailed report) that I required. I would like to mention that they had a cheaper rate, I guess it just goes to show customers are willing to pay that little bit extra for the service they require. Dear Stateroads, Twice I have used your service and both times I've been been amazed and impressed with both the detailed reports and advice supplied by stateroads inspectors. A very professional service and I would strongly recommend this service to anyone buying a car. I can't praise you enough while telling my friends about you. Thanks for saving me thousands in repairs. A very happy and relieved, Jonathon King (15/07/2008) Dear Wim As I probably originally mentioned State Roads was referred to me by a client and although initially reluctant to book a vehicle inspection with a company I was not familiar with, after speaking with you initially on the phone whereby you confidently answered all my general enquiries, i felt confident and comfortable in booking the vehicle inspection with you. I would like to commend you on your exceptional customer service and found that not only was I provided with a detailed report but found that it was extremely helpful to have the personalised service of being able to speak with you directly on the phone after the vehicle inspection. I would definitely refer and recommend State Roads. To whom it may concern. Recently we used your vehicle inspection service. We are writing to express our complete satisfaction with the whole process. Paul Bell performed a very extensive inspection and the report we received was excellent. He spoke to both my partner, Karin Thomassen and her son Trent. He was courteous, helpful and very professional. Thank you once again for a great service and we would not hesitate to either use you again or to recommend to friends. regards Darryl M. Karin Thomassen We had a car checked to today in Melbourne by one of your inspectors, Paul Bell. I just wanted to pass on the fact that he did a very thorough job and was a very pleasant and patient person to deal with, answering all my questions. Thank you State Roads. Nic B. Hi State Roads > > I was recommended by a friend about your great service and thought why > not try it out, because I have only ever been using NRMA. I was very > pleased that you were able to check the car within the day that I called > and it sped up the process of me buying the car. > I would like to say thank you very much for the inspection - it is > greatly appreciated. A great thank you to Ken (from Sydney) who was very > very helpful, knowledgeable, prompt, polite and great in explaining to > me what was needed in fixing the car. This helped me organise a better > deal with the person selling the car which worked out perfectly. > > The report was very easy to understand and I was very happy with the > results. I will be telling my friends and family about how wonderful you > guys are. > > Many Thanks, > Tracy Y > 30/8/07 To State Roads Manager, this is a letter of appreciation and acknowledgement of your Eastern Suburbs Mechanic Theo. Buying a second hand vehicle has its challenges. Theo was excellent and for us, god sent. We will certainly refer your company to all who need mobile mechanic work.. Thank you Cheryl Cagle and her father Cliff W. 28/06/2000 THE DILIGENT SHALL PROSPER PROVERBS I would just like to say thank you for a wonderful service that you provide. I would also like to thank Jim for being very professional on time and very nice to talk to. I am very impressed with the service all round and i will be telling all my friends about your service. thank you ashley h. Just a quick note to thank Rick for his very thorough check on (our now) Mitsubishi Magna and his very kind service. I appreciated his help in explaining the report to me in a clear and informative manner which was important to me as I have limited knowledge in this field. I have no hesitation and certainly will be recommending Melbourne Auto Check. Many thanks Kerry Spence Recently I had the pleasure of using your company's service to check my new car prior to purchasing it. I was very impressed with the quality of assessment and professional, friendly and prompt service. The advice provided was useful and aided my decision to buy the car, reassuring me in me decision. Could you please especially pass on my thanks to Theo, who completed the check. I would like to reiterate my appreciation of the thorough and personable service. In the past, I have used the RACV service and now believe yours is above and beyond what they offer. I will not hesitate in recommending you to family and friends. Yours faithfully, Monica B. P.S. I bought the car and it's a little ripper! Hi, We would like to pass on our thanks to Theo for his outstanding customer service. We are greatly impressed with the inspection report provided by Theo regarding the used car we have bought. I have been present at inspections done by other companies such as RACQ and NRMA but found Theo's to be more comprehensive and his manner friendly and polite. As I am not 'mechanically-literate' Theo explained his findings in such a way that even I could understand! I was even able to go home to hubby and relay what Theo had told me without getting confused between the tyres and head casket. Overall we are just so impressed with your company and Theo - prompt, reliable, polite, thorough and your rates are very reasonable. Well done - it was such a change to deal with a Gold Coast company that really does seem to care. We will be recommending your services and Theo to everyone and anyone! Cheers, Jess and Nick Robb Jan/Feb 2003 Dear State Roads,, I was worried about my purchase on a 1992 RX7. It is a rotary engine and not many people know a whole deal about rotaries. Every time I'd think about purchasing a motor vehicle I'd first call NRMA and get an inspection. I was referred to you by the dealer and I was pleasantly surprised that you offer a 5 page detailed report, instead of a 2 page summary that NRMA provide. Also you do guaranteed laser paint readings to see how much body work the car has had which I think is amazing. Just want to thank the inspector Jason who came out to have a look at the car, and afterwards spoke to me on the phone with his recommendation. He was very helpful and knowledgeable. He knew his way around a rotary engine and recommended some repairs which the dealer will take care of thanks to you. God Bless you all, I will be referring you all to people I know. Danny Janevski Jan / 2004 There is nothing better for a man, than that he should eat and drink, and that he should make his soul enjoy good in his labour. This also I saw, that it was from the hand of God. Ecclesiastes	\
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